Most companies carefully assemble teams to work on projects. Bringing the right talent together is crucial for achieving sales goals, as our Corporate Business Solutions consultants often recommend. Ideally, the teams you assemble together should work well. But in real life, this is often not the case. Conflicts between teams can occur, even though it shouldn’t commonly occur. If a team member asks to switch teams, as a manager or the owner, you must give careful consideration to the request (even if you really don’t want to). Here are several things to do when an employee wants to change teams:
Ask for Specifics: Some employees are forthcoming, some are not. As the boss, you should ask for specifics why the employee wants to switch. It could be because the employee feels as if he or she is not up to the task assigned. It could be some other malicious reason as well, such as harassment. Small business owners must be very careful regarding keeping the company culture civil. If one employee feels uncomfortable due to a toxic workplace, then others might be too. Therefore, it’s important to get to the bottom of why an employee wants to leave the team.
Interview Team Members: Stories are never one sided. You should interview the other members of the team, especially the team leader, as to why the employee might want to switch. This should be approached carefully. You don’t want to sow discontent between your employees. Asking some general questions may help. Later, if you suspect bad behavior, you can ask more probing questions.
Talk to Other Managers: It is important to also get the input of other managers or executives on the situation as well. If the need to switch is caused by skills deficiency or misplaced skills, then the managers or HR should evaluate how the employee might have been misplaced on the team.
It’s not always easy to put together the perfect team. Company culture, HR evaluations, and overall management all play a role. Are all these aspects working well together at your small business? To find out, contact us at CBS-CBS.com.