Your Guide to Handling a Business Lawsuit

As you start up and grow your business, the last thing on your mind is to be dealt with a lawsuit. It’s something that every business owner knows can happen, but it’s not something you want to go through.

A business lawsuit can come from many circumstances – from an employee, a customer, or possibly another company. Lawsuits cost company’s lots of money and can quickly become overwhelming to the point of feeling like it’s the end of your business. However, it’s all in how you handle the lawsuit and maneuver through each step.

Whether you’re currently going through a business lawsuit or want to prepare just in case, Corporate Business Solutions Reviews has a guide to deal with the situation.

Hire an Attorney

First things first, fire yourself an attorney that works with business lawsuits. You won’t want to go through this on your own. Once you receive the papers, take them straight to your attorney to go through them and develop a plan.

When you go through the lawsuit with your attorney, you’ll check for any discrepancies in the lawsuit to ensure it is accurate and for the right person. After that, you and your attorney will start to draw up a plan of action.

Do Not Communicate the Lawsuit With the Plaintiff

The person who files the lawsuit, it is best to not to communicate with them about the lawsuit. Anything said about the lawsuit could get used against either of you. That doesn’t mean you have to cut all forms of communication off with the person filing the lawsuit. However, it’s best to clearly state that you will not be talking about the lawsuit.

Control Your Emotions

If you’re handed a lawsuit, it can bring out all sorts of emotions. From anger, frustration, sadness, and confusion. As you continue through the steps of the lawsuit and gathering all the necessary information, it’s easy to get overwhelmed by everything and all the questions bound to come.

Staying in close contact with your attorney will help keep your emotions in check and how to handle all conversations. Discussing and answering questions based off of emotions often lead to costly mistakes. Remember, things that you say can come back and get used against you during the lawsuit.

Gather All the Necessary Documents

You’ll want to gather as much information as possible to help you throughout the lawsuit. Your attorney will guide you and inform you of what you all need to gather. Information related to the lawsuit could include emails, notes, recordings, and even visuals. Make sure to keep everything and not throw away any information.

Have Patience

Patience is vital during a lawsuit. A lawsuit can last for months, even years before it even gets to a trial, let alone a settlement. Set realistic expectations for the length of the process and the outcome. In many circumstances, time is on the side of the defendant during a lawsuit.

 

A lawsuit is not something that anyone wants to go through, but it is something that many businesses face regularly. By staying calm, taking your time, and being realistic about the situation, you can overcome a lawsuit and learn from the process.

How to Handle Negative Online Reviews

No matter how much effort you put into your business and do everything right, there will still be people that won’t like your idea. In today’s world, it’s easier than ever to give a negative review because of the internet. Through social media and review websites, you can post a review at any time, anywhere.

At some point, you’re bound to face a negative review. Those reviews don’t have to be the end of your business if you don’t let them. It’s all in how you handle them and move forward.

Don’t fall victim to a negative review. Use the following seven tips from Corporate Business Solutions Consultants to stay on top of negative reviews and not let them affect your business.

Always be Professional and Courteous

There’s a reason for the negative review. Even if you did everything you could to keep the customer happy (and even if you were in the right), it’s important to remain courteous and professional at all time, because there is a reason why that person posted the review. Responding negatively will only worsen the situation. By responding professionally, you can use the online publicity to your advantage.

Respond Quickly

With a negative review, don’t ignore them, it’ll only look worse on your part. Respond promptly. Even if you don’t have the time to fully assess the review, at least reply as quickly as possible that someone will be in contact, or provide your contact information. It will at least show that you’ve taken the time to read the review.

Provide Contact Information

That being said, you should always provide the review with a contact so that you can take the matter privately. Diving into the negative review online isn’t always the best idea. By giving a phone number or email to the person, it opens up a new line of communication to solve the issue.

Remove Any False Reviews

False reviews do happen. Whether it’s from a disgruntled employee, a competitor, or someone who was paid to write the review, false and misleading reviews do happen, and you can request to have them taken down.

Listen to the Customer

In many circumstances, frustrated customers are those who feel like they haven’t been heard. Poor customer service skills can lead to negative reviews. Take the time to listen to the customer and their needs. Show that you are listening to them by responding to their complaint before offering a solution.

Use it to Improve

As noted, there is a reason why the customer posted a negative review. After responding to it and finding a solution, use the complaint as a way to improve your business. One way to really show that you care and that you listen to your customers is by considering their complaint.

Don’t Fall Victim to “Trolls”

Have you heard of “internet trolls?” These are those who purposely causes a scene or issue on the internet for entertainment. Usually, when an internet troll posts a negative review or comment, there isn’t a reason behind it. Don’t fall victim to internet trolls, as they tend to flare up emotions.

To combat negative reviews, rise above and remain professional at all times. Use the review to your advantage by being courtesy online, listening to the customer, and using the complaint to reflect on your business.

Need a Confidentiality Agreement? 4 Tips to Help You Design One

Many businesses require employees to sign a confidentiality agreement. Those companies have important information about the business itself, clients, other employees, and anything else related to the company that needs to remain safe. The confidentiality agreement binds the employee to respect the information and privacy of those involved.

Drafting up a confidentiality agreement should take time to ensure that all avenues of the company are covered. If there is any part of your business and information surrounding your business that could be detrimental if put in the wrong hands, you’ll want to cover it in the agreement.

Because of the importance of a confidentiality agreement, Corporate Business Solutions has four tips to help you draft one for your company.

Identify Parties Involved

In your confidentiality agreement, it should be made clear who the parties are that are involved. When stating the parties, you are referring to the company (or yourself) and the person who is signing the agreement. Have a spot for the person to sign his or her name, along with a statement that states the person would be referred to as the recipient.

The Confidential Information

Have a section dedicated to the confidential information. First, determine what confidential means in the agreement. You’ll want to cover all grounds, including anything written or verbally spoken.

The tricky part of identifying what is confidential is that for you drafting the agreement, you want to keep things more general as to cover as much information as you need. The purpose is to avoid any loopholes that could end you up in trouble. However, for the person signing the agreement, will likely want things specifically lined out so to know what is and isn’t covered under the confidentiality agreement.

Is There a Timeframe?

The timeline of a confidentiality agreement is another tricky aspect. If there is no timeline stated, it’s difficult to determine how long the recipient must follow the agreement. Depending on the type of business you have and what the agreement is covering, it’s a good idea to specify a timeline. Is it for as long as the person is working there, or does the agreement stay true for a few years even after the employee is no longer with the company?

If you’re creating a confidentiality agreement for a trade or service that is specific to your company, you can have the timeline infinite. For example, if your business has a particular technique that you provide clients, your employees would sign a confidentiality agreement that states the employee cannot provide that technique to another company or for their own benefit.

Add Any Exclusions

Many confidentiality agreements will include exclusions. These exclusions would when the agreement doesn’t uphold, and the confidential agreement can be shared. If you know of any circumstances in which exclusion is valid, it’s important to note it in the agreement.

It’s important that the confidentiality agreement covers all aspects of your business, information and anything else that is deemed necessary. Without an agreement, there is nothing stopping employees from sharing what they know through work. Signing these agreements is a way to uphold the obligation of the employee to keep all information safe and secure.

4 Tips for Staying Organized as a Freelancer

If you’re a freelancer, then you know the many perks that come along with the lifestyle. The freedom to build your schedule and work around your own day, being able to work from home (or anywhere else you want, really), and having the joy of relaxing without the stress of an office, are all some of the many benefits of working as a freelancer.

You also know, then, that there are some downfalls to being a freelancer as well. One of the most major downfalls is staying dedicated and organized to get the work done.

You don’t have a boss hanging out near your office ensuring that you complete your workday. Instead, it’s all up to you. That is why it’s crucial to stay organized as much as you can to keep on top of the game.

At Corporate Business Solutions Reviews, we know the importance of organization. So, here are four tips that will help any freelancer stay organized.

Know Your Limits

Especially when you’re first starting, it’s hard to say no when jobs come up. Money tends to be tight at the beginning, making it more appealing to work as much as you can. However, taking on more than you can handle will cause unnecessary stress in your life.

Have a Consistent Schedule

Consistency is essential for freelancers. If you get in the habit of waking up whenever you want, scheduling in appointments and errands in the middle of the workday, it gets hard to stay on top of your work.

Having a consistent schedule will not only help you stay organized and keep track of all the different projects you have going on, but it will also help you maintain a life. It’s easy to get caught up with work every evening and into the weekend.

A way to build a consistent routine is to schedule out your week in advance. Make a note of all your appointments, deadlines, tasks, and other projects on the go, and allow yourself a realistic amount of time for each. Always leave wiggle room for things taking longer than planned, and unexpected projects or issues popping up.

Prioritize

Prioritization is key for success as a freelancer, and it will help you stay organized as well. If you start your day off with a project due at the end of the week but ignore the one that’s due tomorrow, you’re setting yourself up for a stressful evening. Stress can cause chaos in our lives, and that will only lead to feeling overwhelmed and disorganized. So, when you plan out your week, start with the high priority jobs and work your way down.

Have Steady Work

Part of what makes freelancing a challenge to organize is all the one-time jobs and random assignments popping up. It’s hard to feel secure in your work when you can’t guarantee you’ll have an assignment coming your way.

Building a relationship with your clients to maintain long-term work will help ease the stress of the unknown. You won’t feel the need to take on more than you can and say yes to any unnecessary jobs just to make ends meet.30

If you’re a freelancer who struggles to stay organized, consider implementing the above four tips. You’ll find that after adjusting to them, you’ll stay more on top of your work and feel better about your daily schedule.

Delegating: A Crucial Leadership Quality

As a business owner, you’re likely always looking for and learning new qualities to make you a great leader. Having strong leadership skills is essential for a successful business. If you cannot lead your team and your company, it will be difficult to push it forward.

One of those top leadership qualities is knowing how and when to delegate. Delegating is essential for not just yourself and keeping your task load manageable, but it also shows that you trust your team to take on these responsibilities.

There may not necessarily be a right or wrong way to delegate. However, there are some tips that will help you be better at it. Your Corporate Business Solutions consultants have a few delegating tips to help.

Know Who to Delegate To

A good delegate knows who can handle that task. You will have certain people that can handle more responsibilities than others, in which you would delegate larger tasks. Those who are more creative, there would be specific tasks you delegate to them. The point is that you know who can handle what, and you delegate accordingly. This will help you and your team be successful.

Knowing What to Delegate

Not only should you know whom to delegate to, but you should also know what is and isn’t appropriate for you to delegate. If you’re just starting, you’ll likely want to start with smaller tasks to see how it goes. As time progresses though, you’ll begin to feel more comfortable delegating more substantial and more important jobs.

It’s important to note that not every task on your plate should get delegated. As the leader, you still need to take on the things that only the leader should handle. Time-sensitive, delicate, and personal tasks should still be left to you.

Don’t Hover and Micromanage

If the purpose of delegating is to ease up your workload and trust your employees, hovering over them will not solve the issue. In fact, micromanaging will only make things worse.

It’s okay to check in with your team from time to time, and it’s a good leadership habit to get into. However, when you’re presences is dominating to the point that your team feels frustrated and not trusted, you’ll only cause issues. When you delegate, let the task go.

Communicate Efficiently

When you delegate a task, you need to ensure that you properly communicate the task, so the person knows what he or she needs to do. If you only give half the information, or can’t clearly communicate the task, that person will either keep coming back with questions or deliver the project not how you wanted.

When you delegate a task, make sure to clearly lay out your expectations, along with any instructions on how to perform the task. Be available to answer questions, but also encourage the employee to learn on his or her own as well.

Give Credit

If you delegate a task, only to take the credit for it, you’ll have many upset employees. No one will want to help you out again if that’s how things go. When you delegate a task, it’s imperative that you give credit where credit is due. Reward for a job well done, and thank everyone who was involved in the project.

Delegating is an essential leadership skill to learn and master. Not only will it make your job easier, but it also builds up trust and the employer to employee relationship for a successful team.

Impress Your Clients With These 5 Tips

No matter who it is, when you have a client that steps foot into your office, you want to wow them. Whether it be their first visit or they come once a week, impressing your clients is part of the method of keeping them happy and keeping their business.

Impressing your clients doesn’t have to involve significant changes or plans put in place. Sometimes, the simplest thing like having the receptionist walk the client to your office can make a huge difference. The goal is all the same – impress your client, and they’ll stick by your side.

If you have many clients that come to your office, then you’ll want to use some of the following five tips from CBS-CBS.com to impress them.

Have a Welcoming Entrance

The entrance to your office is the first thing your client sees. With that, keeping your entrance clean and welcoming is crucial. If you walked into a building and the main entrance was cluttered, dirty, and nothing there explaining where you are, chances are your initial reaction wouldn’t be positive.

If you don’t have a receptionist, then having a sign or a lobby board will help to tell people where they are. Keep the entrance clean, open, and bright for that welcoming feeling.

Have an Employee Policy

Impressing your clients is more than how the office looks. It also includes how your employees interact. If you want your client to feel like he or she is part of your team, then the best way to do that is by having your employees act like it. When someone walks through the office, train your employees to acknowledge the visitor, ask if there is anything they can help with, and simply say hello.

Keep the Office Clean

There are many reasons for keeping your office clean. A clean office helps keep employees focused, it’s better for everyone’s health, and it just looks nice. Not only that though, but a clean office is a crucial way to wow any clients that pop in for a visit.

Maintaining a clean building shows that you take care of things and value organization, which is something that most clients will want to see.

Offer Refreshments and Snacks

A little gesture that can go a long way is to offer snacks and refreshments to the client. Especially if you have someone that’s traveled a long way to visit, having a cup of coffee and a granola bar available can really make someone happy. Just make sure that what you offer is visible to the client.

Be On Time

If there’s one thing to note that will help impress your visiting client, it is for you to be on time. Even if your client is late, you should be ready for him or her. When a client has to wait on you for the scheduled appointment, it doesn’t reflect very well on your time management and organization skills. So, when you know you have a visitor coming, ensure that you are completely ready for the moment they arrive.

Impressing your visiting clients is essential to keeping their business. You want to show them why you are the best choice over your competitors, and one way of doing that is by impressing them the moment they step foot through the door. Spend some time coming up with ways to keep your client happy with every visit.

Can Your Business Handle These 5 Common Problems?

No matter how solid a business plan you have, how organized everything is, and how much you prepare yourself, every business faces challenges. It is inevitable.

Some issues are something that you can control. Other problems, though, are out of your hands and it comes down to how you respond to them.

Don’t let the idea of challenges stop you from running your business. Corporate Business Solutions has five common problems that any business is likely to face.

Uncertainty

Every business goes through uncertainty. That is because no matter how much thought and research you put into your business plan, you cannot guarantee your business idea will take off at the start. Right there, is uncertainty.

Uncertainty is an uncomfortable feeling because it is usually out of our control. You can do what you can to help remove the unknown. However, there will always be factors that come into play that you cannot control. A strong business is one that can persevere through the uncertainty because it’s prepared for as many outcomes as possible.

Diversity

We live in a diverse world, and diversity helps to keep an open mind about many things. The challenge with diversity is that not everyone will agree with your choices, and that is a challenge for businesses.

Diversity in a company comes in multiple ways. First, it’s the diversity of your employers. It doesn’t stop there though. The diversity we’re talking about comes from keeping multiple viewpoints in mind and building an environment that allows your team to explore those different points.

Finances

At one point or another, your business will face financial struggles. From making sure you bring in enough money to keep the doors open, to wondering where you should beef up your budget, money can cause much stress for a company.

Your company’s finances should not be taken lightly. Basically, that money is what allows your business to keep moving forward. To help ease the stress, ensure that you have total control and understanding over where the money goes and comes from.

Employee Performances

If you have employees, even just one person working for you, his or her performance will always be something you think about. Most businesses will face a bad employee. Not every person is fit for every job available, and how else will someone know that unless he or she try it?

Monitoring your employee’s performances will help you stay on top of their work. When you’re monitoring them, it doesn’t mean micromanaging. Take a step back to see what their work habits are like. See how they contribute to the business and if their contributions fit their compensation.

Competition

You’ll rarely find that there is one sole business for an idea. Typically, when one company pops up with an idea, others will soon follow. There will always be competition in the business world. However, it’s all on how you handle it.

You can handle the competition in two ways. For starters, it could be the biggest challenge you face, which ultimately closes your business. Alternatively, that competition could be the driving factor towards innovation and success.

Your business is bound to face one of, if not all of these challenges. Take them in stride and use these issues as a way to further your company and its success.

6 Instagram Tips Every Business Owner Needs

Instagram has turned into a powerful tool that businesses can take advantage of. It’s one of the most popular social media platforms around, and many users enjoy scrolling through their feed to see what’s happening around the world.

For businesses, Instagram is a way to connect with its customers and clients. You can show behind the scenes photos and videos of what goes on in the day, showcase employees, or give your followers a sneak peek of something new.

If you do not have an Instagram account for your business, you should start one right away. To help you out, Corporate Business Solutions has six tips for your business Instagram account.

Follow People in Your Industry

Those who work within your industry, it’s a good idea to follow them. There are a few reasons behind it (and it’s not to copy what other people are doing). To start, when you follow someone, chances are they’ll take a look at your profile. They may even follow you back.

Another reason to follow people in your industry is to see the latest trends, and whether or not you’re keeping up with your competition. If you’re wondering why your clientele is slow, low or sales are slow, take a peek at your competition and see what you’re missing.

Follow People Who Follow Your Competition

Not only do you want to follow those in your industry, the ones who follow your competition, but you should also add them to your list too. Those clients are following your competition for a reason – for what they sell. Since you’re in the same industry, they are likely more inclined to follow you back since they’ll be interested in what you have to offer.

Have a Target Audience

If you’re posting for the sake of posting with no plan in mind, your account will only grow so much. Before you begin anything, determine who your target audience is. Once you know that, you can start to tailor your posts to them.

Create Engaging Content

After you set your target audience, you want to create content that will engage them. If you’re trying to reach to women in their early 20s, you wouldn’t want to post pictures and videos that are more appealing to men in their 50s.

Are you running out of creative and original content? Post-behind-the-scenes photos and videos and upcoming products or events with your business. Ask questions in your post to get your followers to interact with you.

Interact With Your Followers

If you want people to interact with you, you need to interact with them back. There is something to be said when a company replies to a comment from a customer. To them, it shows that you’re listening and taking the time to read what they’re saying.

Don’t Sacrifice Quality for Quantity

Many think you need to be constantly posting throughout the week. You can, but there is a good chance you’ll end up boring your customers. Cluttered feeds don’t get much attention.

Instead, focus on the quality of the post rather than how often. Although you do want to be consistent, you don’t need to post five photos in one day (unless you have a reason to).

Starting Up a Business? 5 Tips to Find the Perfect Location

Are you in the process of starting up a business? You’ve gone through all the details, including outline everything in your business plan. The funding came in, and all that is left is to figure out where you’ll set up shop.

Finding the perfect location for your business isn’t an easy decision. You have many factors to consider, all of which can either make or break your start-up.

To help you find the best location for your new business, Corporate Business Solutions Reviews has a few tips to help you out.

Do Some Research

Before you even begin looking, you want to do some research to come up with a few options. When you research, you want to look at different areas of your city. Consider the main demographic around to what your target audience is. You wouldn’t want to set your business up in a retirement neighborhood when your target audience is young adults.

Consider Other Companies in the Area

If you want to be in a popular area, there will be other businesses around you, and that’s okay. Being around those that compliment your service or product can actually work in your favor. A customer may be at one store and realize that they could use something from yours.

Look at Your Competitors

As you look around, make a note of where your competitors are. There are a few reasons behind this. To start, if you and your competitor are side-by-side, it could be hard to grow your customer base, especially if your competitor already has many loyal customers.

Secondly, if you’re setting up your business in a larger city, going to a different area from where your competitors are could open up more customers for you. If people have the option to go to a store closer to where they live, they’ll likely choose yours over your competitors.

Think of Growth

Although you want to find a spot that works for you right now, you do want to consider what the future looks like too. This is when your business plan comes in hand.

Do you plan to expand your business as it grows? If so, do the locations you’re looking at allow you to expand, or would you have to move to a new spot? Your company will likely look a lot different five years down the road than what it is now.

Do You Buy or Rent?

A question to ask yourself is whether you should rent a building or buy. Each option has its perks and downfall. When you rent, you have less responsibility for the building. The landlord typically takes care of a lot of the maintenance, freeing up time and even money on your end. However, you have to go through your landlord for any changes you want to do.

Buying a building is a more expensive option. If you end up moving or shutting down, you’ll have to sell the place. When you buy though, the building is yours to do with however you please.

Where you set up shop is important, especially for a start-up. You want to go to an area that you’ll be noticed, without breaking the bank though. Do the research ahead of time so that you can find the best location for your new business.

Have a Home Office? 6 Ways to Update It On a Budget

If you work from home, you need to have an office that is functional for your job. Improving your work environment has many benefits that will not only boost your productivity, but it will also keep you relaxed and focused.

The difficult part of renovating or updating an office typically comes down to the budget. Doing any enhancements to any part of a home is not always cheap. However, if done smartly, you can do many updates on a budget.

Your Corporate Business Solutions consultants have a few ways that you can update your home office on a budget.

Add a Coat of Paint

Paints the walls in your office can do wonders. Changing the color can make an old office feel brand-new. You can also go the route of using wallpaper for unique styles and added texture.

If you paint the walls, try to stay within colors that promote productivity and staying focused. Blue tones help if you need to focus, while yellow can help keep your creative juices flowing.

Reorganize Your Desk

Your desk is likely the main focus in your office because it’s where you do your work. Having a cluttered desk doesn’t benefit anyone.

Take some time to reorganize your desk. Go through all of the papers lying around and either file or destroy them. Organizing a desk can give your home office the update it deserves.

Bring in Natural Light

We know how beneficial natural light is. So, try to let in as much as you can in your office. You don’t have to do a full renovation and cut new windows in. Instead, utilize what you have first.

Give your window a good clean. When dust and fingerprints build up, it takes away from the natural light. Change out your blinds so that they allow more light in. Another trick is to install a mirror opposite of the window. That way, when the sun shines in, it bounces off the mirror and back into the room.

Get a New Office Chair

Your office chair should be of high priority if you’re working from home. An uncomfortable chair will only cause you issues down the road. Look for chairs that have good padding and give you the back support for good posture.

Bring in Some Green

You can decorate your office at a decent price with green plants. Try to incorporate a balance of indoor living plants and fake ones. Just like with daylight and the colors on the walls, the type of plant you have around you can also benefit your productivity.

Indoor plants also help to purify the air. If you’re in a small area all hours of the day, you’ll want to breathe in the clean, fresh air. If you can’t get outside, a plant is the next best thing.

Add a Personal Touch

The joys of a home office are that you can design it however you want. Don’t be afraid to add a personal touch to space. Decorate with items that you like (but won’t distract you). If you have a favorite painting, hang it up in your office.

Updating an office doesn’t have to cost you much money. Even the smallest changes can go a long way in making your office feel brand new.