Help – You Need Somebody

Owning and running a business can be an exhilarating experience. However, it also comes with many challenges, one of which is recognizing potential problems. As a business owner, who is invested in wanting their business to succeed, it’s easy to miss signs that your business is not doing as well as it should.

The problem with this is that issues can get out of hand if they are not dealt with. This is why it’s so important for you to recognize that your business has problems to solve and get the help that you need from experts like the team at CBS-CBS.com. So how do you know when your business needs help, what assistance can you get and how can it benefit your business?

How to tell if you need help

It’s easy to become complacent when you are running a business, but this is a trap that you should attempt to avoid. There are some signs that you should look out for which might indicate that there is a problem including:

  • A lack of customer interest. If your customer base is stagnant this is likely to lead to a decrease in sales and profits. It can also affect your marketing is word of mouth recommendations are likely to decrease.
  • Mistakes have not been rectified. You can tell if mistakes are being repeated by using business analytics and by paying attention to customer feedback. If you identify this type of repetition, it may mean that you need assistance with improving your business processes.
  • Employees leave on a regular basis. A high level of staff turnover is a sure sign that there are issues with the business that you may need assistance to resolve.
  • Bills and other payments are not being addressed on time. This is an obvious sign that the cash flow of the business is not as it should be and that changes need to be made.
  • There is no innovation in the business. When a business fails to innovate, it’s likely to fall behind its competitors. This is why you may need help from experts if your business practices have not changed over the years.

What expert help can you get?

If you notice signs that your business is having problems, it’s often a good idea to seek help from experts who can give you an unbiased view of the current state of your business, as well as providing you with advice and support.

The help that you can get includes:

  • Data collection and analysis.
  • Customer satisfaction analysis.
  • Business and financial reporting support.
  • Business strategy and planning support.

How this help can be beneficial

The most obvious advantage of getting professional help to resolve business issues is that this assistance is independent and is therefore not hampered by pre-existing assumptions.

This advantage leads to others that can result from the information and advice that is provided, including improved employee satisfaction and retention, enhanced customer engagement and improved strategic planning.

Help is not something that a business owner should be ashamed of asking for. It should always be seen as an effective business tool that can help to improve practices and increase profits.

Choosing the Right Corporate Business Solutions Consultant for Your Business

Any business owner knows the value that working with a consultant can have. It provides an independent perspective on the processes and practices of a business and provides potential solutions and improvements.

However, if you are looking to enlist help with corporate business solutions, you need to make sure that you choose the right Corporate Business Solutions Consultants for your needs. Here are some of the most important factors to consider.

Know what you are looking for

Before you set about enlisting the services of consultants, you have to understand the needs of your business. This means that you need to have a clear view of what specific help is required.

This enables you to find consultants who have experience in providing the required services. It also means that you can have a more informed conversation with consultancy providers. You can explain exactly what needs to be done and they can tell you precisely what help they can provide.

Speak to the companies you are considering

It’s not a good idea to select a business consultancy provider based simply on what you have read, or recommendations you have received. You need to speak to the provider in order to determine whether they are the right fit for your needs.

Reputable consultants incorporate business solutions should be able to provide you with clear and concise information when you speak to them. You can then use this information when choosing the best options for your business.

Check reviews and recommendations

While you should not make your decision entirely based on reviews of a consultancy provider, you should take them into account. This is because these reviews have been provided by people who have experience of working with the consultants. You can learn about how the consultants can have a positive effect on the performance of your business and you can identify any less than positive aspects.

Understand the culture of your business

It’s important to understand how consultants are likely to fit with the ethos and culture of your business. In order to do this, you need to have an in-depth understanding of your business culture. You should use this information when you are making decisions about how well the ethos and provisions of a consultancy provider will match with this culture.

In summary

Any business can benefit from expert help with corporate business solutions. Seeking this type of help is a way of establishing the current health of a business and identifying means of improvement. However, it’s important that the consultancy provider is the right fit to work with a business.

To establish whether this is the case, a business owner needs to understand the needs of the business, check for reviews of prospective consultancy providers, have a conversation with providers and consider the culture of the business before making any final decisions. If the correct choice is made, the business and provider can work together in order to optimize the performance and profitability of the business. This is a benefit that is invaluable to any business owner.

 

 

5 Operational Issues That Corporate Business Solutions Can Assist With

If you are running a business your aim is for it to grow and thrive. Over time, you are likely to experience operational issues that can have an adverse effect on growth and success if you let them.

This is when you start to look at Corporate Business Solutions Reviews to find the expert help that you need. So, what are some of the operational issues that your business may encounter and the solutions that you can be assisted with?

The meaning of an operational issue

In order to understand the effect that an operational issue can have on your business, you need to know what operational issues are. In short, this type of issue can have an adverse effect on the profits of a business.

This is because these issues can hamper the execution of business strategy, drain resources and reduce growth. You can see why it’s important to know about these issues and get help when necessary. With this in mind, here are five of the main operational issues your business may encounter.

Management of overheads

Overheads are an important consideration for any business. If they are not managed effectively, they can seriously diminish profitability. There are many reasons why overheads can cause problems, such as an overspend by the business. If this happens to your business, you need to examine your expenditure and remove any unnecessary spending. For instance, you may be able to use video calling instead of paying for business travel.

Monitoring of employee performance

If you fail to monitor employee performance effectively, you also fail to optimize the performance of your business. This is why you need to have a series of KPIs in place; at a business level and an individual level. These KPIs enable performance to be measured accurately and fairly. Initiating an efficient performance appraisal system also helps to alleviate issues with the monitoring of employee performance.

Compliance with regulatory requirements

It can be easy for any business to miss out on knowledge of rules and regulations; especially in a world where technology is advancing all the time. Doing so can be costly, both financially and reputationally. This is because if a business does not comply with regulatory requirements it can be fined and it’s standing with customers can be damaged. One of the easiest ways for a business to avoid this issue is to get help from experts.

Risks to cybersecurity

Cybersecurity is a risk that every business needs to be alert to. If you do not pay attention to the cybersecurity of your business, you could face exposure to hacking and data leaks. This can leave your business at risk of financial issues and can lead to distrust from customers and potential customers. Solutions to cybersecurity issues need to be all-encompassing and implemented through all parts of the business.

Employing the right people

There is no doubt that employing the wrong people can be destructive to any business. This is because employees are one of the most important mechanisms when it comes to securing business success. Issues that can occur when the wrong people are engaged to lude:

 

  • Clashes of personal ambition with the ethos of the business.
  • Lack of relevant knowledge and skills.
  • Loss of team structure and effectiveness.

All of these problems can damage the performance and profitability of a business.

In order to ensure that the right people are hired, your business needs to build job descriptions and people profiles that are directly related to the ethos and strategy of the business and to the requirements of each role.

If any of these issues are experienced by your business, you can implement the relevant solutions, with assistance from corporate business solutions specialists when necessary.

Using SMART Goals to Help Your Business Grow

Making goals for business growth can, at times, feel challenging. You may have a vision of what your business’ future success looks like, but you may not have a business plan in place to help your team reach that productive end-point. You’ll need to set goals in order to incrementally pave the way towards success, so why not be SMART about it.

SMART goals are a specialized system of breaking down your business or personal goals into easy-to-evaluate criteria. Through these five components, you’ll be able to create goals that will sow confidence and accountability into your entire team.

Should you need further support, though, the consulting experts at Corporate Business Solutions can help to create customized goals to meet your business’ financial and productivity needs.

Specific

First, your goal must be as specific as possible. While it’s easy to set a broad goal, your business will see more success if your goals are carefully tailored to meet specific end-points. Team members, in particular, will benefit from specificity because it will help them align their role on the team towards your vision for the company’s success.

If you’re struggling to specificity your business’ goals, consider using the traditional “6 W’s” (Who, What, Where, When, Which, and Why) approach to verbalizing your goals. You can then use these keywords to create a fully-fledged statement of your goal’s purpose and structure from the outset.

Measurable

Measuring the degree of success in meeting specified business goals is crucial, plain and simple. Without a metric for measuring your business’ success in meeting a goal, your progress will remain largely intangible and difficult to track from quarter to quarter. Measurable criteria can come in several forms, with everything from “dollars” to “number of new clients” included.

One of the best ways to determine if your goal is measurable is to evaluate if it can be broken down into tangible milestones. These waypoints can help guide business operations in the short-term in order to make the larger long-term goal more manageable for each team member.

Attainable

Attainability primarily evaluates the structural changes that may need to take place in order to make your goal into a reality. These changes need not be earth-shaking; in fact, they are often as simple as determining which tools and skills your team will need to acquire to make this goal a reality. Make sure that your evaluation of attainability is focused on motivation (IE “we can attain this goal!) or else your team may not have the drive to overcome potential obstacles.

Relevant

Evaluating relevance can be crucial to ensuring that your individual goals align efficiently with your larger business-wide goals. A relevant goal is able to set a course for a distinct end-point while still optimizing existing resources to enhance the goal’s eventual impact. Often, the best way to evaluate relevance is by meeting with all key team members and breaking down how your new goal aligns with (or potentially breaks free from) their existing goals and objectives.

Timely

Finally, your goal should have a built-in time table in order to keep your fresh objectives on a clear course towards fulfillment. You’ll know your goal is timely when you can continuously evaluate its efficiency based upon how much time has elapsed since its initiation. Such a time table should also be realistic and informed by relevant research into the norms for similar goals within your industry.

Onboarding New Employees with the Teaching EDGE

Onboarding new employees can be a challenge, especially if you expect that they’ll need extensive training using your business’ equipment or require extensive support to slot into your company’s workflow. Regardless of the skill or system, you need to teach to your new employee, you can do so using a method promoted in the Scouting program known as the “Teaching EDGE.”

This four-step cycle is designed to incrementally guide an individual from a position of deficit understanding to a position of fully independent operation. Using this Teaching EDGE can certainly take the edge off of both large and small training scenarios. For additional insights into managing your business, consider checking out CBS-CBS.com and their portfolio of informative consulting services.

E – Explain

Before your new employee ever picks up a tool or receives any projects, you (or a relevant manager) should work one-on-one with the new employee to fully explain what is expected of them with regards to this specific task. After explaining these expectations in detail, you should physically walk through every step in the relevant process. During this walkthrough, be sure to go slowly and make all of your actions deliberately geared towards the stated outcome.

At this stage, the new employee will not engage the new skill on their own. Instead, they will watch while you perform the task to gain a broad understanding of the bigger picture.

D- Demonstrate

Continuing on from the “Explain” stage, this next stage is focused on demonstrating the proper methodology behind completing the desired task, as well as explaining the underlying rationale for those actions. To this extent, you’ll repeat the previously completed process while breaking down each step in language familiar to the new employee. This step should also include an emphasis on intricacies that would not otherwise be obvious to the new employee.

By this time, new employees may possess (or should be prompted for) questions. Answer these questions fully and on their terms. While the new employee won’t work hands-on at this stage, they should be empowered to retain as much information regarding the skill’s successful completion as possible.

G – Guide 

After watching both a broad and in-depth implementation of the desired skill, the new employee is ready to begin attempting the new skill in a low-stakes scenario. As the teacher, you may walk your new employee through the steps on the first several cycles before allowing them to complete the task from memory.

Some mistakes are bound to happen, which is perfectly normal. Reassure your new employee and provide input to support their fundamental understanding of the task. At this stage, the new employee should grow in confidence and be able to complete the desired task with some auxiliary support.

E – Enable

Finally, it is time for you, the teacher, to step away and allow the new employee to apply their new skill in a live or realistic scenario. In other words, it is time for the new employee to act on their own and take responsibility for reinforcing their own mastery.

Some mistakes may still occur at this stage, which is okay. Remember that learning a new skill should be treated as cyclical, requiring occasional reinforcement in order to provide your new employee with an opportunity for skill mastery.

3 Tips for Harnessing Social Media to Meet your Business Goals

Regardless of your professional field, gaining new clients and building your revenue is likely at the core of your business planning efforts. While these plans should always be well-aligned with trends in your specific industry, nearly all business large and small can benefit from harnessing the raw communications potential of contemporary social media platforms.

Like the Yellow Pages of yesteryear, social media is where many consumers today turn to in order to ascertain key business information. It is up to you to meet your clients where they are and create a robust social media presence that meets their expectations.

While the following tips for harnessing social media resources will start you down the path towards success, Corporate Business Solutions reviews will help you further solidify these digital gains.

Tip #1 – Identify Your Audience(s)

First and foremost, you’ll need to know your audience before you can ever hope of reaching out to them on social media. While this may broadly include folks working in or in need of services from your specific industry, you should further pare down your audience based upon specific demographics (such as hierarchical position in a company and geographic region).

In all likelihood, you will end up establishing several “target audiences.” This is perfectly normal and can actually help you draw in clients and customers from several different entry points. For example, a bakery may maintain a social media profile that targets both regular bread-seeking customers as well as potential partners (such as a coffee shop) that could sell their products at a commercial level.

Tip #2 – Choose the Right Channels

With your target audiences in mind, you should begin to select social media platforms that are demographically tailored to engage those audiences with precision. Simply put, not all social media platforms are designed to reach every audience, so these selections may be the difference between striking it rich with your audience and wasting your resources on a fruitless digital venture.

Facebook remains the best social media platform for reaching a broad audience and advertising, though its impact on younger audiences is greatly waning today. Meanwhile, LinkedIn remains a great option for networking with other industry professionals and publicizing your business’ services. Instagram, Twitter, and YouTube each respectively hold potential as well when it comes to digitally communicate with your target audiences.

Tip #3 – Engage and Respond

Unlike other communication platforms of the past, social media revolves around the core concept of “engagement.” When you make a post on a social media platform, your audience can immediately respond (both positively or negatively) to your content through verbal and iconographical indicators. This can change how much visibility and productive reception your business receives online as a whole. Often, social media platforms will include analytical tools to help you make heads or tails of your platform-specific engagement.

Engagement isn’t a one-way street, though. When an audience member engages your social media presence, you can respond with feedback based upon their identified needs. Regardless of the feedback’s content, you should always maintain a professional demeanor in order to project the best possible digital brand voice for your physical business.

Are Your Employees Stressed? 5 Ways to Reduce Stress and Boost Productivity

Did you know that stress in the workplace costs companies around the United States to lose $30 billion a year in lost workdays? For any size of the business, that is a significant hit to your profits. A small business, though, the amount of money lost from stressed employees could be detrimental to the bottom line.

Trying to be productive while stressed is one of the hardest things to do. Stress causes us to lose focus on the task at hand, affect our mental wellbeing and can cause physical symptoms as well.

To prevent your employees from being stressed while working, Corporate Business Solutions has five ways that you can keep your workplace stress-free and boost productivity.

Have Open Communication at All Times

Lots of employee stress comes from not having enough communication with their manager. One of the everyday stressors for staff members is their boss.

Luckily, you can do something about that. Evaluate your management skills and see if that’s what is contributing to the stress. Keep your door open for communicating with your team at all times. If someone is having issues, he or she should feel comfortable enough to discuss the problem with you.

Offer Mental Health Days

Although the purpose of reducing stress is to keep your employees productive, there will be times that the only way to do this is by giving stressed employees time off, with pay. If someone needs a break but worries about not getting paid, it won’t solve anything.

Offer mental health days to your staff. These days should be for when someone is highly stressed due to work or personal related matters. It will allow them to relax and ease their mind before coming back to work.

Have an Outlet Room

If you get highly stressed, it’s nice to have somewhere you can go to get all that built-up frustration out. You can offer that in your office by having an outlet room. Think of it as a break room, but for getting rid of stress.

Have things like a ping pong table, dartboard, basketball hoop, and other board games that will relax their minds and help ease up on the everyday stressors of work.

Have a Take Your Dog to Work Day

It’s common for people to have dogs nowadays, and rightfully so. Pets offer so many health benefits to us, as long as you don’t have any allergies to them. They can help reduce your stress and make you feel happier.

Have a day where employees can bring their dogs to work. Before doing this, check to ensure everyone is okay with this idea, as not everyone is a dog lover. Incorporating this into your week, though, can help create a more comfortable work environment that is less stressful and more productive.

Have a Workout Place

If it’s feasible for your office, have somewhere that employees can get in a quick workout. Physical exercise is a great way to reduce stress and keep you healthy.

Having a spot to workout doesn’t necessarily mean you need a full gym in the office. It could be a meditation spot, an area for yoga and stretching, or having a treadmill for a quick run.

How to Set Up an Effective and Successful Meeting

Although they aren’t always the most fun thing you can do at work, having regular meetings with your office is a productive way to ensure everyone is on the same page. Meetings are often an underrated tool that management can use to work with their team.

Having a successful meeting comes from how you set it up. Simply telling your staff to gather in the board room for a meeting and preparing nothing in advance won’t get you very far. It would help if you got in the habit of doing some prep work.

To help you hold successful and effective meetings, Corporate Business Solutions Reviews has six tips.

Give Advance Warning

Especially if you want people to engage with you and have something to say, you should give the attendees advance warning. This also allows them to adjust their schedule so that they can fit the meeting in.

Provide a Written Agenda

Part of giving your staff a warning for the meeting is to provide them with an agenda. When they have the main points you plan to talk about, again, they can plan ahead of time and come more prepared. When everyone in attendance is prepared, you’re likely to have a more engaging meeting.

Stay On Time and On Task

Meetings frustrate people because they tend to be long, dragged out, and end up going off task. If that happens, people leave feeling like they’ve (or you) wasted their time. That is not the sign of a productive meeting.

Manage the clock as you guide the meeting. If you said it’s only going to be 10 minutes, make sure you stick to that. If you have points brought up that are off topic, make a physical note of them and mention you will follow up with either them personally or the group after, but that you need to stick to the agenda. Make sure that you show the team you are making a note of the topic, so they know you’re taking it seriously.

Use Visuals If Necessary

Not every meeting requires visuals. If you’re making a PowerPoint for the sake of having something to look like, you’re probably doing more work for yourself and wasting your time. However, if you need to prove a point with charts, then make a straight-to-the-point presentation not to distract people.

Encourage Note Taking (and Take Notes Yourself)

Note-taking is an essential skill to learn and master. Our minds can only remember so much, and if there were an important point brought up at the start of the meeting, you’d want to remember that later. Encourage the attendees to take notes by providing them with a notepad and pen.

Even though you’re conducting the meeting, you should also take notes yourself. If you want to encourage discussion, then you should jot down what your employees mention.

Follow Up is Key

No matter how prepared you are and how engaging the meeting was, you’re likely going to lose an employee or two at some point. It happens. That is why, following up with the attendees is critical.

Send out an email to the attendees and anyone who couldn’t make it. Include any points brought up from the group and any points that you tabled for later. Again, make it brief and straight-to-the-point. Include if you want to do a follow-up meeting on something important.

Your Guide to Handling a Business Lawsuit

As you start up and grow your business, the last thing on your mind is to be dealt with a lawsuit. It’s something that every business owner knows can happen, but it’s not something you want to go through.

A business lawsuit can come from many circumstances – from an employee, a customer, or possibly another company. Lawsuits cost company’s lots of money and can quickly become overwhelming to the point of feeling like it’s the end of your business. However, it’s all in how you handle the lawsuit and maneuver through each step.

Whether you’re currently going through a business lawsuit or want to prepare just in case, Corporate Business Solutions Reviews has a guide to deal with the situation.

Hire an Attorney

First things first, fire yourself an attorney that works with business lawsuits. You won’t want to go through this on your own. Once you receive the papers, take them straight to your attorney to go through them and develop a plan.

When you go through the lawsuit with your attorney, you’ll check for any discrepancies in the lawsuit to ensure it is accurate and for the right person. After that, you and your attorney will start to draw up a plan of action.

Do Not Communicate the Lawsuit With the Plaintiff

The person who files the lawsuit, it is best to not to communicate with them about the lawsuit. Anything said about the lawsuit could get used against either of you. That doesn’t mean you have to cut all forms of communication off with the person filing the lawsuit. However, it’s best to clearly state that you will not be talking about the lawsuit.

Control Your Emotions

If you’re handed a lawsuit, it can bring out all sorts of emotions. From anger, frustration, sadness, and confusion. As you continue through the steps of the lawsuit and gathering all the necessary information, it’s easy to get overwhelmed by everything and all the questions bound to come.

Staying in close contact with your attorney will help keep your emotions in check and how to handle all conversations. Discussing and answering questions based off of emotions often lead to costly mistakes. Remember, things that you say can come back and get used against you during the lawsuit.

Gather All the Necessary Documents

You’ll want to gather as much information as possible to help you throughout the lawsuit. Your attorney will guide you and inform you of what you all need to gather. Information related to the lawsuit could include emails, notes, recordings, and even visuals. Make sure to keep everything and not throw away any information.

Have Patience

Patience is vital during a lawsuit. A lawsuit can last for months, even years before it even gets to a trial, let alone a settlement. Set realistic expectations for the length of the process and the outcome. In many circumstances, time is on the side of the defendant during a lawsuit.

 

A lawsuit is not something that anyone wants to go through, but it is something that many businesses face regularly. By staying calm, taking your time, and being realistic about the situation, you can overcome a lawsuit and learn from the process.

How to Handle Negative Online Reviews

No matter how much effort you put into your business and do everything right, there will still be people that won’t like your idea. In today’s world, it’s easier than ever to give a negative review because of the internet. Through social media and review websites, you can post a review at any time, anywhere.

At some point, you’re bound to face a negative review. Those reviews don’t have to be the end of your business if you don’t let them. It’s all in how you handle them and move forward.

Don’t fall victim to a negative review. Use the following seven tips from Corporate Business Solutions Consultants to stay on top of negative reviews and not let them affect your business.

Always be Professional and Courteous

There’s a reason for the negative review. Even if you did everything you could to keep the customer happy (and even if you were in the right), it’s important to remain courteous and professional at all time, because there is a reason why that person posted the review. Responding negatively will only worsen the situation. By responding professionally, you can use the online publicity to your advantage.

Respond Quickly

With a negative review, don’t ignore them, it’ll only look worse on your part. Respond promptly. Even if you don’t have the time to fully assess the review, at least reply as quickly as possible that someone will be in contact, or provide your contact information. It will at least show that you’ve taken the time to read the review.

Provide Contact Information

That being said, you should always provide the review with a contact so that you can take the matter privately. Diving into the negative review online isn’t always the best idea. By giving a phone number or email to the person, it opens up a new line of communication to solve the issue.

Remove Any False Reviews

False reviews do happen. Whether it’s from a disgruntled employee, a competitor, or someone who was paid to write the review, false and misleading reviews do happen, and you can request to have them taken down.

Listen to the Customer

In many circumstances, frustrated customers are those who feel like they haven’t been heard. Poor customer service skills can lead to negative reviews. Take the time to listen to the customer and their needs. Show that you are listening to them by responding to their complaint before offering a solution.

Use it to Improve

As noted, there is a reason why the customer posted a negative review. After responding to it and finding a solution, use the complaint as a way to improve your business. One way to really show that you care and that you listen to your customers is by considering their complaint.

Don’t Fall Victim to “Trolls”

Have you heard of “internet trolls?” These are those who purposely causes a scene or issue on the internet for entertainment. Usually, when an internet troll posts a negative review or comment, there isn’t a reason behind it. Don’t fall victim to internet trolls, as they tend to flare up emotions.

To combat negative reviews, rise above and remain professional at all times. Use the review to your advantage by being courtesy online, listening to the customer, and using the complaint to reflect on your business.