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Delegating: A Crucial Leadership Quality

As a business owner, you’re likely always looking for and learning new qualities to make you a great leader. Having strong leadership skills is essential for a successful business. If you cannot lead your team and your company, it will be difficult to push it forward.

One of those top leadership qualities is knowing how and when to delegate. Delegating is essential for not just yourself and keeping your task load manageable, but it also shows that you trust your team to take on these responsibilities.

There may not necessarily be a right or wrong way to delegate. However, there are some tips that will help you be better at it. Your Corporate Business Solutions consultants have a few delegating tips to help.

Know Who to Delegate To

A good delegate knows who can handle that task. You will have certain people that can handle more responsibilities than others, in which you would delegate larger tasks. Those who are more creative, there would be specific tasks you delegate to them. The point is that you know who can handle what, and you delegate accordingly. This will help you and your team be successful.

Knowing What to Delegate

Not only should you know whom to delegate to, but you should also know what is and isn’t appropriate for you to delegate. If you’re just starting, you’ll likely want to start with smaller tasks to see how it goes. As time progresses though, you’ll begin to feel more comfortable delegating more substantial and more important jobs.

It’s important to note that not every task on your plate should get delegated. As the leader, you still need to take on the things that only the leader should handle. Time-sensitive, delicate, and personal tasks should still be left to you.

Don’t Hover and Micromanage

If the purpose of delegating is to ease up your workload and trust your employees, hovering over them will not solve the issue. In fact, micromanaging will only make things worse.

It’s okay to check in with your team from time to time, and it’s a good leadership habit to get into. However, when you’re presences is dominating to the point that your team feels frustrated and not trusted, you’ll only cause issues. When you delegate, let the task go.

Communicate Efficiently

When you delegate a task, you need to ensure that you properly communicate the task, so the person knows what he or she needs to do. If you only give half the information, or can’t clearly communicate the task, that person will either keep coming back with questions or deliver the project not how you wanted.

When you delegate a task, make sure to clearly lay out your expectations, along with any instructions on how to perform the task. Be available to answer questions, but also encourage the employee to learn on his or her own as well.

Give Credit

If you delegate a task, only to take the credit for it, you’ll have many upset employees. No one will want to help you out again if that’s how things go. When you delegate a task, it’s imperative that you give credit where credit is due. Reward for a job well done, and thank everyone who was involved in the project.

Delegating is an essential leadership skill to learn and master. Not only will it make your job easier, but it also builds up trust and the employer to employee relationship for a successful team.

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Can Your Business Handle These 5 Common Problems?

No matter how solid a business plan you have, how organized everything is, and how much you prepare yourself, every business faces challenges. It is inevitable.

Some issues are something that you can control. Other problems, though, are out of your hands and it comes down to how you respond to them.

Don’t let the idea of challenges stop you from running your business. Corporate Business Solutions has five common problems that any business is likely to face.

Uncertainty

Every business goes through uncertainty. That is because no matter how much thought and research you put into your business plan, you cannot guarantee your business idea will take off at the start. Right there, is uncertainty.

Uncertainty is an uncomfortable feeling because it is usually out of our control. You can do what you can to help remove the unknown. However, there will always be factors that come into play that you cannot control. A strong business is one that can persevere through the uncertainty because it’s prepared for as many outcomes as possible.

Diversity

We live in a diverse world, and diversity helps to keep an open mind about many things. The challenge with diversity is that not everyone will agree with your choices, and that is a challenge for businesses.

Diversity in a company comes in multiple ways. First, it’s the diversity of your employers. It doesn’t stop there though. The diversity we’re talking about comes from keeping multiple viewpoints in mind and building an environment that allows your team to explore those different points.

Finances

At one point or another, your business will face financial struggles. From making sure you bring in enough money to keep the doors open, to wondering where you should beef up your budget, money can cause much stress for a company.

Your company’s finances should not be taken lightly. Basically, that money is what allows your business to keep moving forward. To help ease the stress, ensure that you have total control and understanding over where the money goes and comes from.

Employee Performances

If you have employees, even just one person working for you, his or her performance will always be something you think about. Most businesses will face a bad employee. Not every person is fit for every job available, and how else will someone know that unless he or she try it?

Monitoring your employee’s performances will help you stay on top of their work. When you’re monitoring them, it doesn’t mean micromanaging. Take a step back to see what their work habits are like. See how they contribute to the business and if their contributions fit their compensation.

Competition

You’ll rarely find that there is one sole business for an idea. Typically, when one company pops up with an idea, others will soon follow. There will always be competition in the business world. However, it’s all on how you handle it.

You can handle the competition in two ways. For starters, it could be the biggest challenge you face, which ultimately closes your business. Alternatively, that competition could be the driving factor towards innovation and success.

Your business is bound to face one of, if not all of these challenges. Take them in stride and use these issues as a way to further your company and its success.

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6 Instagram Tips Every Business Owner Needs

Instagram has turned into a powerful tool that businesses can take advantage of. It’s one of the most popular social media platforms around, and many users enjoy scrolling through their feed to see what’s happening around the world.

For businesses, Instagram is a way to connect with its customers and clients. You can show behind the scenes photos and videos of what goes on in the day, showcase employees, or give your followers a sneak peek of something new.

If you do not have an Instagram account for your business, you should start one right away. To help you out, Corporate Business Solutions has six tips for your business Instagram account.

Follow People in Your Industry

Those who work within your industry, it’s a good idea to follow them. There are a few reasons behind it (and it’s not to copy what other people are doing). To start, when you follow someone, chances are they’ll take a look at your profile. They may even follow you back.

Another reason to follow people in your industry is to see the latest trends, and whether or not you’re keeping up with your competition. If you’re wondering why your clientele is slow, low or sales are slow, take a peek at your competition and see what you’re missing.

Follow People Who Follow Your Competition

Not only do you want to follow those in your industry, the ones who follow your competition, but you should also add them to your list too. Those clients are following your competition for a reason – for what they sell. Since you’re in the same industry, they are likely more inclined to follow you back since they’ll be interested in what you have to offer.

Have a Target Audience

If you’re posting for the sake of posting with no plan in mind, your account will only grow so much. Before you begin anything, determine who your target audience is. Once you know that, you can start to tailor your posts to them.

Create Engaging Content

After you set your target audience, you want to create content that will engage them. If you’re trying to reach to women in their early 20s, you wouldn’t want to post pictures and videos that are more appealing to men in their 50s.

Are you running out of creative and original content? Post-behind-the-scenes photos and videos and upcoming products or events with your business. Ask questions in your post to get your followers to interact with you.

Interact With Your Followers

If you want people to interact with you, you need to interact with them back. There is something to be said when a company replies to a comment from a customer. To them, it shows that you’re listening and taking the time to read what they’re saying.

Don’t Sacrifice Quality for Quantity

Many think you need to be constantly posting throughout the week. You can, but there is a good chance you’ll end up boring your customers. Cluttered feeds don’t get much attention.

Instead, focus on the quality of the post rather than how often. Although you do want to be consistent, you don’t need to post five photos in one day (unless you have a reason to).

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Starting Up a Business? 5 Tips to Find the Perfect Location

Are you in the process of starting up a business? You’ve gone through all the details, including outline everything in your business plan. The funding came in, and all that is left is to figure out where you’ll set up shop.

Finding the perfect location for your business isn’t an easy decision. You have many factors to consider, all of which can either make or break your start-up.

To help you find the best location for your new business, Corporate Business Solutions Reviews has a few tips to help you out.

Do Some Research

Before you even begin looking, you want to do some research to come up with a few options. When you research, you want to look at different areas of your city. Consider the main demographic around to what your target audience is. You wouldn’t want to set your business up in a retirement neighborhood when your target audience is young adults.

Consider Other Companies in the Area

If you want to be in a popular area, there will be other businesses around you, and that’s okay. Being around those that compliment your service or product can actually work in your favor. A customer may be at one store and realize that they could use something from yours.

Look at Your Competitors

As you look around, make a note of where your competitors are. There are a few reasons behind this. To start, if you and your competitor are side-by-side, it could be hard to grow your customer base, especially if your competitor already has many loyal customers.

Secondly, if you’re setting up your business in a larger city, going to a different area from where your competitors are could open up more customers for you. If people have the option to go to a store closer to where they live, they’ll likely choose yours over your competitors.

Think of Growth

Although you want to find a spot that works for you right now, you do want to consider what the future looks like too. This is when your business plan comes in hand.

Do you plan to expand your business as it grows? If so, do the locations you’re looking at allow you to expand, or would you have to move to a new spot? Your company will likely look a lot different five years down the road than what it is now.

Do You Buy or Rent?

A question to ask yourself is whether you should rent a building or buy. Each option has its perks and downfall. When you rent, you have less responsibility for the building. The landlord typically takes care of a lot of the maintenance, freeing up time and even money on your end. However, you have to go through your landlord for any changes you want to do.

Buying a building is a more expensive option. If you end up moving or shutting down, you’ll have to sell the place. When you buy though, the building is yours to do with however you please.

Where you set up shop is important, especially for a start-up. You want to go to an area that you’ll be noticed, without breaking the bank though. Do the research ahead of time so that you can find the best location for your new business.

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Have a Home Office? 6 Ways to Update It On a Budget

If you work from home, you need to have an office that is functional for your job. Improving your work environment has many benefits that will not only boost your productivity, but it will also keep you relaxed and focused.

The difficult part of renovating or updating an office typically comes down to the budget. Doing any enhancements to any part of a home is not always cheap. However, if done smartly, you can do many updates on a budget.

Your Corporate Business Solutions consultants have a few ways that you can update your home office on a budget.

Add a Coat of Paint

Paints the walls in your office can do wonders. Changing the color can make an old office feel brand-new. You can also go the route of using wallpaper for unique styles and added texture.

If you paint the walls, try to stay within colors that promote productivity and staying focused. Blue tones help if you need to focus, while yellow can help keep your creative juices flowing.

Reorganize Your Desk

Your desk is likely the main focus in your office because it’s where you do your work. Having a cluttered desk doesn’t benefit anyone.

Take some time to reorganize your desk. Go through all of the papers lying around and either file or destroy them. Organizing a desk can give your home office the update it deserves.

Bring in Natural Light

We know how beneficial natural light is. So, try to let in as much as you can in your office. You don’t have to do a full renovation and cut new windows in. Instead, utilize what you have first.

Give your window a good clean. When dust and fingerprints build up, it takes away from the natural light. Change out your blinds so that they allow more light in. Another trick is to install a mirror opposite of the window. That way, when the sun shines in, it bounces off the mirror and back into the room.

Get a New Office Chair

Your office chair should be of high priority if you’re working from home. An uncomfortable chair will only cause you issues down the road. Look for chairs that have good padding and give you the back support for good posture.

Bring in Some Green

You can decorate your office at a decent price with green plants. Try to incorporate a balance of indoor living plants and fake ones. Just like with daylight and the colors on the walls, the type of plant you have around you can also benefit your productivity.

Indoor plants also help to purify the air. If you’re in a small area all hours of the day, you’ll want to breathe in the clean, fresh air. If you can’t get outside, a plant is the next best thing.

Add a Personal Touch

The joys of a home office are that you can design it however you want. Don’t be afraid to add a personal touch to space. Decorate with items that you like (but won’t distract you). If you have a favorite painting, hang it up in your office.

Updating an office doesn’t have to cost you much money. Even the smallest changes can go a long way in making your office feel brand new.

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Need to Let an Employee Go? 5 Tips to Help You Out

It’s a process that business owners will likely face at one point or another. It’s not an enjoyable conversation to have, but sometimes it’s needed. We’re talking about letting go of an employee.

If the time comes to lay off a worker, you have many things to consider, including their emotional and mental wellbeing. Being laid off is not something that a person wants to experience, so the better you can approach the situation, the less likely you have to worry about it escalating.

To help you go through the unfortunate event of letting go of an employee, Corporate Business Solutions has five tips to help you out.

Don’t Catch Them Off Guard

Depending on the reasoning for the layoff, it shouldn’t really come as a surprise to the employee. If you catch him or her off guard, it could turn into a situation that you wanted to prevent.

If you’re letting go of an employee due to poor performance, he or she should have an idea that this was coming. By doing regular performance reviews and speaking with the employee about his or her performance, it allows you to set the grounds so that no one is surprised.

However, that isn’t always the case, and sometimes it’s necessary to keep the firing quiet until that moment. Each situation will be different.

Speak Face to Face

Laying off someone is not something you should do over the phone, through email, or by text message. Even having someone else fire an employee for you, it’s better for yourself as the owner to do it, and speak face to face.

When you’re speaking to someone in front of you, you can watch their body language and get a feel of how what the energy is like in the room. That can help you approach the topic in different ways.

Keep Your Feelings in Check

It’s going to have your own emotions during a layoff, as it’s not something that people enjoy doing. However, you’ll want to keep your emotions in check. If you start to express sadness, it will only make the other person more emotional. If you’re upset with the performance of the employee, getting mad will only escalate the situation into something much worse.

Be Compassionate and Empathetic

Put yourself in the employee’s shoes. How would you want the conversation to go if you were the one being fired? Most likely you would want to see empathy from the other person, and that he or she shows compassion in how you feel.

Being compassionate and empathetic towards the employee will help the process go smoothly. When someone loses his or her job, it can affect their entire life, so that’s something to keep in mind.

Be Honest

You don’t want to be blunt and rude about it, but you also don’t want to sugar coat why you’re letting someone go. Honesty is essential in these situations.

If the reason is out of your control due to the economy or a chain shutting down, make sure you keep employees in the loop. When employees get the feeling of a layoff, rumours start to float around that will only make the situation worse.

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5 Common Customer Complaints You’ll Hear

If your business requires you to work with customers at one point or another, you know that there will be customer complaints at one point or another. No matter how excellent of a business model you have, you cannot make every customer happy.

What you can do, though, is rectify the situation to keep the customer around. Although every case is different, there are a few customer complaints that are quite common. To help you prepare for any complains, Corporate Business Solutions consultants have five common customer complaints you’re likely to hear.

Waiting for Too Long

Everyone thinks that their time is precious, and to them, it likely is. That is why when a customer has to wait for an extended amount of time, they can become irritated, frustrated, and ultimately let it out on you.

Long wait times can be for any reason. Sometimes the wait is beyond your control, and you have to simply apologize and explain the situation. In other circumstances though, the wait time is an issue within the company. With that case, you would again apologize and figure out how you can reduce customer wait times.

What I Bought Isn’t What I Expected

Whether it be a service or a product, sometimes the expectations a customer has does not equal reality. When this happens, the customer is disappointed and will have a complaint to the business.

If you come across this complaint, spend time speaking with the customer to see what they were hoping for, if they need help with the product or service, or it needs replacing.

Haven’t Heard From Anyone

If a customer feels ignored, it will only make things worse. A common complaint is when a business doesn’t respond to a customer comment or complaint promptly.

Obviously, the best way to avoid this is to respond to everyone as soon as possible. However, that isn’t always feasible. If you have this complaint, explain to the customer what the holdup is and that you value their opinion.

Your Competitor Can Do/Sell This

The competitor complaint or statement is another common one, and one that can be frustrating. There are two ways to take this complaint. The first is to toss it to the side and tell the customer there is nothing you can do. That will likely end with the customer going to the competitor.

However, if you want to come out on top, try and match what the competitor is doing. You can use this as a learning curve to see why you’re behind your competitors.

Getting Shuffled to Different People

When a customer has a concern, they want to talk to the right person the first time. Having to explain yourself multiple times to different people gets annoying very quickly.

One way to avoid this complaint is for the person who answers customer complaints, make sure they know exactly whom to direct the complaint to. If not and this complaint occurs, the manager should take over and try to rectify the situation.

Even though these are common complaints, they will still be different depending on the business and the customer. However, you can use these examples as a way to help prepare your customer service team for any complaint thrown their way.

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What to Do With a Late-Paying Client

If you haven’t come across this yet, prepare yourself as it’s bound to happen. You have a customer or client who just won’t pay your invoice on time.

Late payments put a strain on your business, yourself and the relationship between you and your clients. You spend quite a bit of time and effort to do the work the client needs; you expect in return that you’ll get compensated in a timely manner. Late payments are one way to burn bridges between people.

It doesn’t matter what type of work you do. You deserve to get paid and get paid on time. Although there are some circumstances beyond people’s control in which payment may get delayed (in which case, this should get communicated between all parties), for the most part though, you should get paid on time.

If you’re struggling with a late-paying client, Corporate Business Solutions Reviews has a few ways to help you get paid.

Send Out Reminders

In some cases, all that’s happened is your client forgot to send out the payment. A simple reminder may do the trick. There are a few ways to do this. You can either send a quick email or text reminding them about the invoice or resend the invoice altogether.

To prevent late payments, send out a few reminders before the due date. Send out the first reminder a week before the payment due date, the day before, on the due date, and a week after the due date.

Make a Phone Call

Sometimes, emails and text messages can get lost and forgotten about. A phone call is a form of communication that is hard to ignore. Also, a phone call seems to stress the point that much more.

If you decide to make a phone call to the client, use your best customer service skills you have. You don’t want to burn any bridges with your clients. Approach the situation in a calm manner and let them know this is a simple reminder.

Implement a Late Payment Fee

Whether or not you struggle with late payments, implementing a late payment fee is a good business practice. It helps ensure that you receive payment on time and if you don’t, you’re compensated for the days you’ve waited for payment.

If you go this route, make sure it’s well-known to every client that you have a late payment fee. You wouldn’t want to catch them off guard with additional charges and hurt your relationship with the client.

Refuse Work

Do you have a client who is late with payments every time, no matter how many reminders and phone calls you send them? It may be time to cut ties with this client. Typically, a business goes this route as a last option, unless there are other factors included.

When refusing to work with a client, you still want to do so politely and professionally. You never know if the client will say something to another person about the experience. Be confident and straightforward with your decision, and explain why you’re not going to work with them anymore.

It’s important to keep track of all invoices, when they’re paid, and how many reminders you’ve sent. That way, if you need to contact them or decide to stop working with them, you have the proof to back your claims.

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3 Resolutions for a Healthier Relationship With Technology

It’s no secret that our world loves technology. The advancements over the last few decades have improved our lives both personally and business-wise in more ways than we can imagine. It’s never been easier to stay connected with friends, family, and colleagues. You can send and receive information in an instant, check in with your dog at home while you’re sitting in your office, you can do almost anything with technology.

All of these benefits are great, except for one thing – we’ve relied on technology so much that it disconnects us from what’s in front of us. Do you find yourself spending more time in front of a computer screen or your smartphone than you do face-to-face with a human being? If so, you’re not alone.

A Nielsen Total Audience Report in 2018 found that American adults spend roughly 11 hours a day in front of a screen. That’s basically half of your day right there.

Although we need technology in our lives, there are times when we also need a break. The Corporate Business Solutions Consultants have three resolutions you should make this year to maintain a healthier relationship with technology.

Turn Off Notifications

How often do you hear your phone ding and struggle to resist the urge of dropping what you’re doing to look? When that notification goes off, we want to see what’s going on. Maybe it’s important, but it’s likely one of your games notifying you that you’re ready for the next level.

Turn off as many notifications on your phone as possible. If you need your phone for work and can’t afford to turn off the dings for emails and text messages, that’s okay. However, if you have every app sending you a message constantly, it’s time to go through them and see what can go.

Turn Off Your Phone

Throughout the day, especially when you’re at work and busy, turn off your phone entirely. Even if you have most of your notifications turned off, there’s still that temptation of wanting to check it periodically. Instead, you should stay focused on the task at hand, and reward yourself with some phone time after you’ve completed your ‘to do’ list.

Consider doing this when you’re at home too. It’s easy to get distracted by your phone while you should be spending some quality time with your family. Multitasking with a phone doesn’t usually work. Turn it off at certain points and give you full attention to who’s in front of you.

Have No-Phone Areas

Even after turning off notifications and turning your phone off periodically you still find yourself attached to your electronic device, designate no-phone areas. You can use this for both at home and work.

In the workplace, make the board room, meeting areas, and other areas that are specifically meant for work a no-phone zone. At home, you could say no phones in the dining room and the bedroom. Think of where people get the most distracted by their phones, and that is a good starting point. The purpose isn’t to ban phones altogether. Instead, it should help eliminate a distraction and keep people focused at work and with who they are around.

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Your 2019 Business ‘To Do’ List

A new year is a way to start fresh for some people. They set their New Year’s resolutions to improve their lives in many ways. You quite often hear the saying, new year, new you, and for some, that is true.

That saying is great for your personal life, but what about your business? Can you have that same mentality with your company?

It’s not that you’re looking to revamp your business model entirely. However, a new year can be like a fresh slate for tackling tasks and making changes you’ve been thinking of for the past few months. As we continue into 2019, here is your New Year ‘to do’ list for your business from CBS-CBS.com.

Map Out Your Targets and Goals

One of the best ways to start the new year is by mapping out the future of your business. This plan should include all targets and goals you hope to achieve and by when. Set up annual, quarterly, monthly, and even weekly goals for yourself and everyone that works for and with you.

Goals are an excellent way to keep people motivated. It gives people something to focus on since there usually is a reward at the end. Sit down with everyone and decide what the most important targets are for the company, and create realistic goals for everyone to contribute to the target.

Learn the New Trends

Each year that passes means there are new trends. No matter what your business is about, there is likely a trend that you want to keep up with. Trends are what your target audience is looking at. If you don’t keep up with them as they change, your company could get left behind.

Speak With Your Staff

Your staff helps you run your business. They are essential to the success you make. That is why it’s necessary to ensure that they’re treated fairly and have everything they need. Your ‘to do’ list should include time to sit down with each employee and see what their needs are and if there are any changes that you should make.

Clean Up the Budget

Year-end is a great time to look at your budget from the previous year and see how your finances look (if you don’t keep track of your business finances, you may want to start). See where you’ve spent the most money and what part of your company brought in the least amount of money. You can then decide if you need to make cuts and clean the budget up a bit and work out a plan to bring in more cash over the next year.

Look Over Your Original Business Model

Before you opened the doors to your company, you would have made a business plan or model. That plan helps keep you on track and lead to you running a successful business.

With each new year, you should revisit your original business model and see how you’re doing today. Take note of what you hoped you would achieve by this point. Did you make it to where you wanted to be, or are you behind with your goals? That business model will help you make any adjustments so that you stay on track.